Appointment times will run for the length booked and will be private appointments. Please do not bring more than 4 additional people to your appointment due to limited space.

We ask that if you have to cancel or reschedule, that you do so at least a day in advance. We understand that emergencies happen and this is not always possible, but please provide as much notice as possible.

Late arrivals of more than 15 minutes may result in cancellation of the appointment. Please let us know if you are running late to your appointment.

We reserve the right to cancel an appointment. Should we need to cancel your appointment due to unforseen circumstances such as staff illness, we will work with you to rebook at the earliest convenience.

Thank you for your understanding. This helps us protect our time, supports our small business, and provide a calm, unrushed experience for all our customers.

We accept Mastercard, Visa, and Amex card payment or bank transfers. Please note that payments made by card incur a 1.6% transaction fee.

Currently, we are unable to provide payment plans. Payment for all goods is required at time of purchase.

• Parking is available on the driveway of the property and is close to the entrance for accessibility. Please do not park on the grass.

• Please do not bring food or drinks into the salon.

• Photography is allowed, but please respect the privacy of our staff.

• We request that you not wear any makeup or fresh fake tan to your appointment. If you wear any to your appointment you will be asked to remove it.

• If any maeup/fake tan is seen to be transferred to our dresses during your appointment and our policy has been ignored, you may be asked to pay for cleaning costs. This is due to our dresses being floor stock only, we don’t want any brides having their dresses stained before they’ve even had the chance to wear them!

We don’t offer refunds for change of mind, sale, clearence items, or as-is stock, as all dresses are ready-to-wear.

We do, however, offer refunds for faulty products, in line with the Australian consumer law. We inspect every item wehave for faults to ensure this doesn’t happen, however, sometimes things can slip through. Please check your items before leaving the store.

Last Updated: [05/08/2026]

1. About Us
   This Privacy Policy applies to Aurora Amor (ABN 48 657 526 424). We operate a home-based bridal and formal wear boutique located in Flagstone, QLD.

2. Information We Collect
   We collect personal information necessary to deliver our services. This includes:
   Identity & Contact Data: Your name, phone number and email address.
   Financial & Transaction Data: We collect transaction history and payment details. All card payments are processed securely through our third-party provider, Square. We do not directly store or hold your complete credit card or debit card numbers.

3. How We Collect Your Information
   We collect data directly from you when you:
   - Book an appointment online through our booking system.
   - Attend an appointment at our boutique.
   - Make a payment via our Square Reader or Square Invoices.

4. Why We Collect and Use Your Information
   We use your data to:
   - Manage your bookings and payments.
   - To schedule, manage, and send remindersfor your fittings and consultations.
   - To process secure deposits and final payments via Square.

5. Disclosure of Your Information
   We treat your journey with us as strictly confidential. We do not sell your personal data. We only share information with essential third parties to complete your order:
   Payment and Software Providers:
   - Square to securely process your deposits and credit card payments.

6. Data Storage and Security
   We implement industry-standard physical and digital protections. Physical tracking sheets, contracts, and measurement logs are kept securely at our boutique. Digital profiles and payment records are protected by Square’s encrypted cloud ecosystem. We retain transaction and fitting records for as long as necessary to fulfill consumer guarantees under Australian Consumer Law, handle potential payment disputes, or manage ongoing order schedules.

7. Contact Us
   For any questions regarding your data, or to update your file, reach out to us at:
   Business Name: Aurora Amor
   Email: aurora.amor810@gmail.com
   Phone: 0494 808 570